Privacy Policy

This Privacy Policy governs the manner in which Pratum, Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the www.pratum.com website ("Site"). This privacy policy, which adheres to the Privacy Shield Principles, applies to the Site and all products and services offered by Pratum, Inc.

In this document you will find:

Types of Data we Collect and Use

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name. We will collect personal identification information from Users only if they voluntarily consent such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Blogs/Newsletters & Live Events - Conferences, Seminars, Training, Panels and Web Events

Pratum, Inc. is committed to providing timely information in the form of Blogs and Newsletters. If you sign-up to receive our Blogs or Newsletters, we will collect your name, company name and contact information, which we will store in our database(s) and use to deliver you the content. Information may further be utilized to provide supplemental marketing materials that may pertain to Pratum, Inc. services pertaining to the relative subject matter.

Pratum, Inc. hosts events including Seminars, Onsite Training Opportunities, Security Panels and Web Events. If you register for one of our events we will collect your name, company name and contact information, which we will store in our database(s) and use to provide you with information and services associated with the event. Information may further be utilized to fulfill any requests you have associated with the event or service. Pratum, Inc. does not share this information with any third party other than to store the information in our database(s).

If you are an attendee, we may keep record of your participation. We may use this to inform you of additional events or provide you complementary resources or better understand attendee needs and interests and to adjust our products and services.

On occasion, Pratum, Inc. may co-sponsor an event that provides an attendee list. If you do not wish to have your information included in an attendee list or to receive information, you can express your preferences when you register for events or contact Pratum, Inc. Sharing your information with co-sponsors allows you to receive the content for free. We provide a way for attendees to opt-out of receiving marketing materials.

Co-Sponsors may ask you to provide additional contact information to follow-up with questions or provide marketing information. By giving a co-sponsor your information, you are consenting that you may be contacted by that organization post-event. If you do not wish them to contact you, please communicate this directly with the organization at the event or thereafter.

Managed/Consulting Services

Pratum, Inc. uses personal information as necessary for the performance of a Managed Service or Consulting contract. Information obtained through these services, is used to assist with network and information security, risk assessment, threat protection, and suspicious activity that may adversely affect the client. In the event of an incident, we would examine personal data that appeared to be linked to the incident as necessary to determine what happened, remediate, report to the authorities, and prevent a recurrence.

Collected through our Web Site(s)

Unless you opt-out, Pratum, Inc. may use personal information obtained to:

  • Improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • Improve our Site - We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature.
  • Send periodic emails - We may use the email address to send User information or respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us directly at the contact information listed below.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

As part of our Managed Services, Pratum, Inc. may require log-in credentials to ensure the user is properly accessing Pratum, Inc. services.

Google Analytics

Pratum, Inc. uses Google Analytics, a web analytics service, to track how often people gain access to or read our content. We use this information in the aggregate to understand what content our members find useful or interesting, so we can produce the most valuable content to meet your needs. Google will not associate your IP address with any other data held by Google and if you wish to prevent your data from being used by Google Analytics you can install Google’s op-out browser add-on. (www.google.com/intl/en/policies/privacy/)

Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above and to fulfill our obligations to deliver services or conduct business.

Data Subject Rights

Should you as an EU or Swiss individual, decide that you would like to confirm that Pratum, Inc. has access to or is processing your data, would like it corrected or deleted, you may submit a request to the contact information listed below. If data cannot be provided within a reasonable amount of time, we will contact you regarding reasonable options.

Choices with your information

To no longer be included in Marketing or General Communication you may simply click unsubscribe to the most recent communication or contact Pratum, Inc.

Inquires and changes to data obtained through services contractually provided to clients will need to originate with the client. If we determine that a request was made directly to Pratum, Inc. we will help route the request to appropriate client to ensure a proper audit trail is performed that that all data in question is properly located and changed.

California Consumer Privacy Act (CCPA)

California residents who use the Site may request that we provide certain information regarding our disclosure of your personal data to third parties for their direct marketing purposes. You can make such a request by contacting Pratum at the information listed below.

How we protect your information

We adopt appropriate privacy, data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We restrict access to data based on established security best practices and frameworks and continually training employees about their commitment and importance of maintaining the confidentiality and security of personal data.

Data retention

Pratum, Inc. is dedicated to ensuring the data we retain is retained for only the amount of time necessary to provide the requested or contractual service(s), protect our assets, or in response to legal obligations.

Your personal data is stored by Pratum, Inc. on its servers, and on the servers of cloud-based services we engage, located in the United States. We retain data for the duration of the customer’s or client’s business relationship with Pratum, Inc. and for a period of time thereafter, to analyze the data for internal operations, and for historical, archiving, or legal purposes.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Pratum, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

For EU and Swiss Individuals: Privacy Shield Participation

Pratum, Inc. complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield. Pratum, Inc. has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Pratum, Inc. is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to This email address is being protected from spambots. You need JavaScript enabled to view it. . If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Third party organizations that house data and work with Pratum, Inc. involving the personal data of EU and Swiss citizens are contractually obligated to provide at least the same level of privacy protection as required by the Principles. Pratum, Inc. remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Pratum, Inc. proves that it is not responsible for the event giving rise to the damage.

Pratum, Inc. may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Contacting Us & BBB EU Privacy Shield Independent Recourse

In compliance with the Privacy Shield Principles, Pratum, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Pratum, Inc. at:

Pratum, Inc.
1551 SW Prairie Trail Pkwy
Ankeny, IA 50023
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Pratum, Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction

This policy was last updated May 20, 2019
The information we track while users are on our websites helps us analyze site traffic, optimize site performance, improve our services, and identify new products and services of interest to our users. To learn more please see our Privacy Policy.
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