In this document you will find:
- Types of Data we Collect and Use
- Sharing your personal Information
- Data Subject Rights
- Choices with your Information
- California Consumer Privacy Act (CCPA)
- How we protect your Information
- Data retention
- Third party website
- Compliance with Children’s Online Privacy Protection Act
- Your acceptance of these terms
- For EU and Swiss Individuals: Privacy Shield Participation
- Contacting Us & BBB EU Privacy Shield Independent Recourse
Types of Data we Collect and Use
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name. We will collect personal identification information from Users only if they voluntarily consent such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Blogs/Newsletters & Live Events - Conferences, Seminars, Training, Panels and Web Events
Pratum, Inc. is committed to providing timely information in the form of Blogs and Newsletters. If you sign-up to receive our Blogs or Newsletters, we will collect your name, company name and contact information, which we will store in our database(s) and use to deliver you the content. Information may further be utilized to provide supplemental marketing materials that may pertain to Pratum, Inc. services pertaining to the relative subject matter.
Pratum, Inc. hosts events including Seminars, Onsite Training Opportunities, Security Panels and Web Events. If you register for one of our events we will collect your name, company name and contact information, which we will store in our database(s) and use to provide you with information and services associated with the event. Information may further be utilized to fulfill any requests you have associated with the event or service. Pratum, Inc. does not share this information with any third party other than to store the information in our database(s).
If you are an attendee, we may keep record of your participation. We may use this to inform you of additional events or provide you complementary resources or better understand attendee needs and interests and to adjust our products and services.
On occasion, Pratum, Inc. may co-sponsor an event that provides an attendee list. If you do not wish to have your information included in an attendee list or to receive information, you can express your preferences when you register for events or contact Pratum, Inc. Sharing your information with co-sponsors allows you to receive the content for free. We provide a way for attendees to opt-out of receiving marketing materials.
Co-Sponsors may ask you to provide additional contact information to follow-up with questions or provide marketing information. By giving a co-sponsor your information, you are consenting that you may be contacted by that organization post-event. If you do not wish them to contact you, please communicate this directly with the organization at the event or thereafter.
Pratum, Inc. uses personal information as necessary for the performance of a Managed Service or Consulting contract. Information obtained through these services, is used to assist with network and information security, risk assessment, threat protection, and suspicious activity that may adversely affect the client. In the event of an incident, we would examine personal data that appeared to be linked to the incident as necessary to determine what happened, remediate, report to the authorities, and prevent a recurrence.
Collected through our Web Site(s)
Unless you opt-out, Pratum, Inc. may use personal information obtained to:
- Improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
- Improve our Site - We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature.
- Send periodic emails - We may use the email address to send User information or respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us directly at the contact information listed below.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
As part of our Managed Services, Pratum, Inc. may require log-in credentials to ensure the user is properly accessing Pratum, Inc. services.
Pratum, Inc. uses Google Analytics, a web analytics service, to track how often people gain access to or read our content. We use this information in the aggregate to understand what content our members find useful or interesting, so we can produce the most valuable content to meet your needs. Google will not associate your IP address with any other data held by Google and if you wish to prevent your data from being used by Google Analytics you can install Google’s op-out browser add-on. (www.google.com/intl/en/policies/privacy/)
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above and to fulfill our obligations to deliver services or conduct business.
Data Subject Rights
Should you as an EU or Swiss individual, decide that you would like to confirm that Pratum, Inc. has access to or is processing your data, would like it corrected or deleted, you may submit a request to the contact information listed below. If data cannot be provided within a reasonable amount of time, we will contact you regarding reasonable options.
Choices with your information
To no longer be included in Marketing or General Communication you may simply click unsubscribe to the most recent communication or contact Pratum, Inc.
Inquires and changes to data obtained through services contractually provided to clients will need to originate with the client. If we determine that a request was made directly to Pratum, Inc. we will help route the request to appropriate client to ensure a proper audit trail is performed that that all data in question is properly located and changed.
California Consumer Privacy Act (CCPA)
California residents who use the Site may request that we provide certain information regarding our disclosure of your personal data to third parties for their direct marketing purposes. You can make such a request by contacting Pratum at the information listed below.
How we protect your information
We adopt appropriate privacy, data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We restrict access to data based on established security best practices and frameworks and continually training employees about their commitment and importance of maintaining the confidentiality and security of personal data.
Pratum, Inc. is dedicated to ensuring the data we retain is retained for only the amount of time necessary to provide the requested or contractual service(s), protect our assets, or in response to legal obligations.
Your personal data is stored by Pratum, Inc. on its servers, and on the servers of cloud-based services we engage, located in the United States. We retain data for the duration of the customer’s or client’s business relationship with Pratum, Inc. and for a period of time thereafter, to analyze the data for internal operations, and for historical, archiving, or legal purposes.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
For EU and Swiss Individuals: Privacy Shield Participation
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Pratum, Inc. is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
Third party organizations that house data and work with Pratum, Inc. involving the personal data of EU and Swiss citizens are contractually obligated to provide at least the same level of privacy protection as required by the Principles. Pratum, Inc. remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Pratum, Inc. proves that it is not responsible for the event giving rise to the damage.
Pratum, Inc. may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Contacting Us & BBB EU Privacy Shield Independent Recourse
In compliance with the Privacy Shield Principles, Pratum, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Pratum, Inc. at:
Pratum, Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction